Tag: customer service
5 Ways to Improve your Customer Service
Customer satisfaction plays a crucial role in the success of your business. No matter how great a service or product you offer,...
6 Proven Customer Engagement Strategies
If you are running a business, chances are you’ve heard about customer engagement. Customer engagement is the connection between your brand and...
Is Customer Acquisition or Retention More Important?
One frequently debated topic of many businesses is which is more important? Customer acquisition (getting new customers) or customer retention (retaining current...