The current paper shortage has been caused by a variety of factors, including reduced production capacity at paper mills and continuing long delays at cargo ports.
Does this mean you don’t have any paper?
Printivity has been working closely with our suppliers to maintain as much inventory as possible. However, we will run short of specific paper types from time to time if supply deliveries are delayed or fall short of expectations.
What types of paper are affected by this shortage?
All paper types can be affected by the current supply chain disruption, and specific inventory levels can change day by day.
How long will this last?
We expect the paper supply chain to be affected for at least the next several months
What should I do?
The most important advice we have is to keep your whole team fully informed. Prepare your clients for potential for delays and/or the potential need to change paper types according to current inventory. Keep Printivity informed of any important deadlines on your end. If you’re flexible about switching paper types to avoid delays, let your Customer Service Representative know!
What if I have a critical deadline?
Over the last two years Printivity has seen disruptions with supply chains, all major shipping carriers (UPS, FedEx, and USPS), and production schedules. Your order may experience a delay, and for this reason all delivery dates are estimated. If you have an event or need your product to arrive by a particular date, we strongly recommend that you choose an earlier delivery date to make sure you have a buffer to allow for a possible delivery delay.
What happens if you run out of the paper I ordered?
If Printivity out of the paper you ordered, and we do not expect to receive a new shipment within a few days, a Customer Service Representative will contact you about switching to another paper type (at no additional cost).