{"id":752,"date":"2014-06-25T09:33:25","date_gmt":"2014-06-25T09:33:25","guid":{"rendered":"https:\/\/www.printivity.com\/insights\/?p=752"},"modified":"2025-07-30T18:44:03","modified_gmt":"2025-07-30T18:44:03","slug":"are-you-using-your-social-media-metrics-properly-likes-vs-shares-vs-click-through-traffic","status":"publish","type":"post","link":"https:\/\/insights.printivity.com\/are-you-using-your-social-media-metrics-properly-likes-vs-shares-vs-click-through-traffic","title":{"rendered":"What Social Media Metrics Should You Measure?"},"content":{"rendered":"\n<p>Today, I wanted to talk a bit more about the relationship between likes (on Facebook), social shares, web traffic, and sales.<\/p>\n\n\n\n<p>There are a variety of metrics you can use to measure success on social media, through Likes, Shares, and Traffic\u2014each metric indicates a health\/weakness about different parts of your social media strategy.<\/p>\n\n\n\n<p>Today, I\u2019m going to be dissecting the top social media metrics to show you what they really mean about your social strategy.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.printivity.com\/landing\/insights\"><img data-recalc-dims=\"1\" height=\"256\" width=\"1024\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.printivity.com\/insights\/wp-content\/uploads\/2021\/07\/BannerBusinessCards-1024x256.png?resize=1024%2C256&#038;ssl=1\" alt=\"Get 20% off your first order at Printivity banner ad\" class=\"wp-image-2648\"\/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How do we measure success on social media?<\/strong><\/h2>\n\n\n\n<p>There are three different metrics you can use to measure your success on social media: Likes, shares, and traffic. One useful way to look at success is through the lens of the customer buying process.<\/p>\n\n\n\n<p>Your goal as a business owner is to get people moving through the buying process. You want people to come to your site and move all the way through your buying process until they reach the end, where they become a customer. That\u2019s where you get paid.<\/p>\n\n\n\n<p>There are steps in between landing on a site and making a purchase (like clicking through pages), but we\u2019re going to use today\u2019s article to talk about the important steps of the buying process and how your social media strategy affects that process.<\/p>\n\n\n\n<p>There are three distinct ways for you to measure your success on social media, and see if your strategy is producing results.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Likes\u2014easy to get, but don\u2019t put dollars in your pocket<\/strong><\/h2>\n\n\n\n<p>Likes are one of the clearest metrics available for measuring your success on social media.<\/p>\n\n\n\n<p>Visually, it\u2019s easy to see that you\u2019re accumulating these likes on your profiles. It\u2019s one of the most prominent features on every social media page, and it\u2019s the metric that most of us focus on when we work on social media.<\/p>\n\n\n\n<p>Likes are never \u201cbad\u201d to have, but getting 100 more likes won\u2019t equate to more sales. Use it mostly as an indicator of your traction on social media.<\/p>\n\n\n\n<p>Likes do not guarantee money in your pocket, but they\u2019re nice to have. Ask for them occasionally and when it\u2019s convenient to do so. Remember: don\u2019t go overboard on getting likes \u2013it\u2019s not something you should spend countless hours on. Likes will help validate your Facebook page as one that has some traffic going through it\u2013it\u2019ll show you\u2019re an experienced business.<\/p>\n\n\n\n<p>Likes give you validation more than they give you sales. A like shows your customers\/potential customers\/followers that you\u2019re worth following.<\/p>\n\n\n\n<p>I think of likes as existing in two different forms:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>For your business or organization<\/li><li>As engagement on a post<\/li><\/ul>\n\n\n\n<p>Likes for your business are part of the buying process, but they\u2019re one of the weakest signals that someone\u2019s going to spend money with you. It\u2019s a form of validation for your business that builds trust with customers and potential customers.<\/p>\n\n\n\n<p>Facebook likes indicate validation. Your consumers want to see that you\u2019ve put some thought and effort into your content marketing\/social media strategy.<\/p>\n\n\n\n<p>What you\u2019re most after with using \u201clikes\u201d as a metric for social media success is whether or not your company is viewed as trustworthy by customers and potential customers. You\u2019re looking for traction.<\/p>\n\n\n\n<p><strong>Another way to use \u201clikes\u201d is to measure the traction of your content strategy<\/strong>.<\/p>\n\n\n\n<p>When you receive a like on a piece of content you\u2019ve posted, take that as a sign that you\u2019re content strategy is working. Conversely, if you get no likes on your content, take that as a signal that your strategy is not working, and that few people if any find your content useful or likeable, and try changing your tactics.<\/p>\n\n\n\n<p>If you need to change your strategy, you could try out different formats like <a href=\"https:\/\/www.printivity.com\/insights\/when-should-your-business-use-text-content-or-visual-content\">visual content<\/a> <a href=\"https:\/\/www.printivity.com\/insights\/when-should-your-business-use-text-content-or-visual-content\">marketing<\/a> to see if you get greater results.<\/p>\n\n\n\n<figure class=\"wp-block-gallery columns-3 is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.printivity.com\/insights\/wp-content\/uploads\/2020\/04\/TripleLayerBC.png?ssl=1\" alt=\"Sandwich Business Card\" data-id=\"1438\" data-full-url=\"https:\/\/www.printivity.com\/insights\/wp-content\/uploads\/2020\/04\/TripleLayerBC.png\" data-link=\"https:\/\/www.printivity.com\/insights\/2020\/04\/21\/luxury-business-cards-that-are-guaranteed-to-impress\/triplelayerbc\/\" class=\"wp-image-1438\"\/><figcaption class=\"blocks-gallery-item__caption\">Shop Business Cards at Printivity<\/figcaption><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.printivity.com\/insights\/wp-content\/uploads\/2020\/11\/PhotoRetouch_SS_pg47_v3.jpg?ssl=1\" alt=\"Stack of saddle stitch booklet templates\" data-id=\"1948\" data-link=\"https:\/\/www.printivity.com\/insights\/2020\/11\/20\/saddle-stich-template\/photoretouch_ss_pg47_v3\/\" class=\"wp-image-1948\"\/><figcaption class=\"blocks-gallery-item__caption\">Shop Saddle Stitch Booklets at Printivity<\/figcaption><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.printivity.com\/insights\/wp-content\/uploads\/2020\/10\/presentation-folders-pdp.jpg?ssl=1\" alt=\"\" data-id=\"1793\" data-link=\"https:\/\/www.printivity.com\/insights\/presentation-folders-pdp-2\/\" class=\"wp-image-1793\"\/><figcaption class=\"blocks-gallery-item__caption\">Shop Folders at Printivity<\/figcaption><\/figure><\/li><\/ul><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background\" href=\"https:\/\/www.printivity.com\/products\" style=\"background-color:#ef4129\">Order From Printivity Today!<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Shares &amp; Retweets: Each one you get increases the your reach of your business<\/strong><\/h2>\n\n\n\n<p>In contrast to likes, shares contain a lot more empirical value. Every share you get holds some business value to you.<\/p>\n\n\n\n<p>Just as with likes, there are two types of shares:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>shares for content<\/li><li>shares for referrals\/word of mouth<\/li><\/ul>\n\n\n\n<p><strong>Let\u2019s start with \u201cshares for content\u201d. <\/strong>This means that one of the people that follow your page (that\u2019s the people who have \u201cliked\u201d your page have liked your content enough\u2014it was entertaining or informative enough\u2014think it\u2019s worthwhile to their friends.)<\/p>\n\n\n\n<p>At that moment they shared your content, your content just increased your reach! Instead of having access to your circle of followers\u2014your content broke through to a bigger audience pool.<\/p>\n\n\n\n<p><strong>Next, let\u2019s talk about shares that refer your business, \u201cmentions\u201d (on Twitter), and other forms of word of mouth.<\/strong> These are an even more beneficial indicator of your social media success. Those shares are an even closer step towards the end of the sales funnel, meaning they\u2019re even closer to spending money.<\/p>\n\n\n\n<p>Having shares through referrals or word of mouth means that your system is working, and that your referral engine is working \u2013 meaning you\u2019re doing a good job getting people to recommend you, and you\u2019re even closer to getting sales.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Maximizing click-throughs from your social media to your website, into your buying process<\/strong><\/h2>\n\n\n\n<p>In the end, it\u2019s all about sales. Click-throughs from your social media pages to your website are the best way to measure and increase your sales.<\/p>\n\n\n\n<p>The more web traffic your social media page drive to your website, the more interest people are showing in your company and its products. You\u2019ll most likely end up increasing sales simply because more people are visiting your site.<\/p>\n\n\n\n<p>If 2 out of every 100 people visit your website purchase from you (this is your conversion rate), getting a few hundred extra <a href=\"https:\/\/www.printivity.com\/insights\/your-websites-conversion-rate-vs-click-through-rate-whats-the-difference\">click-throughs<\/a> from your social media page to your website will get you a few more sales every month!<\/p>\n\n\n\n<p>Try to get people to click through to your website! Announce special promotions, news, referral programs (ex. \u201crefer a friend and get $10 off your next order!\u201d) and special events. All of these types of posts will help people click links to get them started into your buying process.<\/p>\n\n\n\n<p>But let\u2019s talk about what happens if you increase your web traffic but your customers don\u2019t buy anything. You need to come up with ways to get some value out of them, even if they are not ready to buy. Before they exit from your buying process, try to get something back from them\u2014something that doesn\u2019t cost them any money and gives them some form of value.<\/p>\n\n\n\n<p>Here are some ideas of ways you can extract more value out of people before they\u2019re about to exit your buying process:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Support our business! Give us a follow\/+1\/like, etc.<\/li><li>Subscribe to our newsletter<\/li><li>Share this post because your friends will find this entertaining<\/li><li>Download content (white paper, ebook, etc.)\u2013it\u2019ll help you make your buying decision!<\/li><li>Call for quote\u2013it doesn\u2019t cost you a thing, and it\u2019ll also help you make your buying decision!<\/li><li>Upsell\/cross sell: maybe you don\u2019t need a full pool cleaning, but do you want a pool cleaning solution?<\/li><\/ul>\n\n\n\n<p>This is how you maximize the value of your web traffic from your social media page. Those that you can sell to, sell; this puts dollars in your wallet. Those that you can\u2019t, try to maximize some value and put yourself in a position where you can sell back to them down the line.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Here are some tools you can use to measure success<\/strong><\/h2>\n\n\n\n<p>For the best decision making on social media, I recommend you keep track of your statistics. This will help you understand\u2014day by day and post by post\u2014what pieces of your social media strategy are working and failing.<\/p>\n\n\n\n<p>The two tools I\u2019d recommend you use to measure your success on social media is <a href=\"https:\/\/www.facebook.com\/help\/search\/?q=insights\">Facebook Insights<\/a> and <a href=\"https:\/\/marketingplatform.google.com\/about\/analytics\/\">Google Analytics<\/a>.<\/p>\n\n\n\n<p>Using Facebook Insights you can see the \u201creach\u201d of your social posts on Facebook. This is important because you want to start a wildfire that gets your content spread around.<\/p>\n\n\n\n<p>Google Analytics is great to use because it allows you to track lots of things related to your site. You\u2019ll be able to track your web traffic, your social media campaigns, as well as lots of information about where visitors are coming from.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Remember: Focus on making sales, not getting \u201clikes\u201d<\/strong><\/h2>\n\n\n\n<p>At the end of the day, sales are what matter to your business. Without sales, you can\u2019t do anything. Social media is a necessary part of owning a business these days, but it shouldn\u2019t consume all your working hours. While \u201clikes\u201d are an important indicator of traction, they\u2019re not necessarily bringing in money to your business. Focus on making sales and use the rest of social media as another part of your morning routine. That way, you\u2019ll be in the best position to grow your business.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Today, I wanted to talk a bit more about the relationship between likes (on Facebook), social shares, web traffic, and [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":753,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5,7],"tags":[42,95,99,107,108,184,195,200,415,423,425,429,469],"class_list":["post-752","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-growing_your_business","category-marketing_101","tag-attract-customers","tag-business-owners","tag-call-to-action","tag-click-through-rate","tag-click-through-traffic","tag-digital-marketing","tag-entrepreneurs","tag-facebook","tag-sales-funnel","tag-shares","tag-small-business","tag-social-media-marketing","tag-twitter"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/insights.printivity.com\/wp-content\/uploads\/2019\/07\/casual-cellphone-contemporary-1471752-1-scaled.jpg?fit=2560%2C1707&ssl=1","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pgont1-c8","_links":{"self":[{"href":"https:\/\/insights.printivity.com\/wp-json\/wp\/v2\/posts\/752","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/insights.printivity.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/insights.printivity.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/insights.printivity.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/insights.printivity.com\/wp-json\/wp\/v2\/comments?post=752"}],"version-history":[{"count":5,"href":"https:\/\/insights.printivity.com\/wp-json\/wp\/v2\/posts\/752\/revisions"}],"predecessor-version":[{"id":10142,"href":"https:\/\/insights.printivity.com\/wp-json\/wp\/v2\/posts\/752\/revisions\/10142"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/insights.printivity.com\/wp-json\/wp\/v2\/media\/753"}],"wp:attachment":[{"href":"https:\/\/insights.printivity.com\/wp-json\/wp\/v2\/media?parent=752"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/insights.printivity.com\/wp-json\/wp\/v2\/categories?post=752"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/insights.printivity.com\/wp-json\/wp\/v2\/tags?post=752"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}